Delivery and Returns

Delivery

UK delivery is £5.

As all of my pieces are handmade to order, please allow 2-4 weeks for your garment to be ready.

All parcels are sent Royal Mail Special Delivery Guaranteed by 1pm.

For International Orders please email at hello@madeinivory.co.uk to discuss postage options.

 

 

Returns policy

I hope you are delighted with your Made In Ivory purchase, however if you would like a refund, or you wish to exchange your order, please email hello@madeinivory.co.uk within 14 days for the return address. I am happy to accept returns of unworn items returned with original packaging and tags still attached.  A refund will be processed once the item is received. 

This is a small company and I currently do not refund postage costs unless the product is faulty. I recommend you obtain proof of postage when sending back your order.  We will process the refund within ten working days.

Unfortunately I cannot exchange or refund any bespoke items.